To get a better idea of what it’s like to work with a property management company you should go to the source. Here is what some of our current tenants have to say about renting from High Properties.
I had some difficulty wit the ceiling fan when I first moved in and the maintenance crew was there immediately to repair it. I also had difficulty with the keypad on my garage door, but the maintenance crew couldn’t replicate the problem I was reporting. The property manager Taryn came personally to help resolve the issue and I had a new keypad within hours.
Kierstie E – Cypress Pointe
I had a wonderful experience renting from High Property Management at Cypress Pointe. The property manager was always responsive and helpful – even going above and beyond to have a garbage disposal repaired days before I moved out even though the jam was my fault.
Kjerstie E – Cypress Pointe
After looking for quite a few places in the Iowa City and Coralville areas, our search brought us to High Property Management. After a quick turnaround from phone call to viewing, we had finally found our home. Everyone from HPM has been very personable and friendly, especially Lori who helped us through our rental process. We have had nothing but good experiences with HPM. Thank you!
Val S – Village Pointe
I thought moving across the state would be stressful, but my property manager made things very easy and was awesome to work with. She is very professional and very welcoming- and, above all – very accessible. I would make the decision to move to Village Pointe and work with them again in a heartbeat.
Ben R – Village Pointe
Moving to Village Pointe in Tiffin was one of the easiest and best decisions I’ve made. The complex is very easy to get to, and the location is awesome…small town feel and just minutes from Iowa City/Coralville. Village Pointe is safe and quiet, and the units feature everything that I need, include a garage. Having laundry in my unit was a must, and the open floor plan is great.
Ben R – Village Pointe
I was looking for a clean, quiet, safe home as I transitioned from another city, and this was the perfect spot. I found the price very reasonable and the deposit well below average. There is a great deal of autonomy in the leasing process – tenants are expected to turn in a damage inventory on moving in and everything that is expected of you is spelled out very clearly and thoroughly. The property manager was very flexible working we me on starting my lease during the middle of the month.
Kierstie E – Cypress Pointe
The lock for our door is so much better! Thank you for taking care of that for us! I’m very impressed with High Property Management so far. I recommended you guys to my sister in Cedar Rapids since they are looking for places to move. I know it’s a lot of work for you and you probably get emails with problems all the time. But I appreciate the quickness that you guys are willing to fix things/solve problems. Much better than some of the other apartments/house rentals around the area! Thank you!
Laurie M – Greenhill Fountains
Our leasing experience with Village Pointe has been fantastic! We moved from North Carolina to Iowa for school. We located Village Pointe in the Apartment Finder book and called to discuss. We were so pleased with the treatment that we signed up for the apartment right away. They helped us coordinate everything from NC and we were able to move into the apartment when we arrived in Iowa! It was great!!
Allen & Angie F – Village Pointe
All generations live at Cypress Pointe – I am a senior citizen who has enjoyed the gifts of this condo community for 5 years. The sunrise in the morning, and the sunset in the evening are lovely from my windows. Good interaction with my neighbors and just enough solitude balance for my everyday life. If something is not working correctly, I call maintenance. They are nice guys year round. Yes! It works for me all year at my home, Cypress Pointe.
Brenda and I were very pleased with the leasing experience with High Property Management and with you Lori. The apartment is roomy and bright, and very comfortable. You walked through the lease process and everything fell into place for us. We do recommend others to you and High Property Management for VILLAGE POINT.
Gerald & Brenda K
My fiance Mark Peveto and I moved into Stonegate Apartments on Oct 16. I’m writing to let you both know how pleased and impressed Mark and I are with the level of service we’ve received from all HPM staff we’ve dealt with, but especially from Taryn. Since we met with her back in September, Taryn has been nothing but friendly, and gone above and beyond to help. Mark and I are both blind, and Taryn never once showed any discomfort with this, and never treated us any differently as a result of our blindness. When I thanked her for this she acted surprised that anyone would do otherwise, but trust me, we experience being treated diffeerently all the time.
She has gone above and beyond to make accommodations, even when we didn’t ask for them. For example, she attempted to have a copy of our lease converted into an electronic Braille file for us, when I never even thought of that. In the end it didn’t work, but her thoughtfulness and effort spoke volumes. Accommodations for our disability aside, she has been patient with our many questions and concerns throughout the process, thorough and prompt in her responses when we contact her, and turned our move into a far easier experience than we anticipated. My commendation goes for the facilities staff as well.
When the washer and dryer in the unit turned out to be inaccessible to us, Antrell helped us find a solution. When we had a maintenance emergency last weekend, Phil and Antrell were here within 45 minutes. They too have been nothing but prompt, friendly, and helpful. In short, Mark and I have each worked with many rental companies over the years, and none have shown the level of courtesy, helpfulness, and overall customer service that Taryn and other HPM staff have.
Alicia R – Stonegate